Get up and running with the IGEL OS(RPI4) for NComputing RX420(IGEL)
in under an hour! All you need to do is follow the steps in our
Getting Started Guide, all screenshot-by-screenshot!

IGEL OS(RPI4) for NComputing RX420(IGEL) 

Step-by-Step Getting Started Guide

Welcome to the IGEL OS(RPI4) for NComputing RX420(IGEL) Getting Started Guide. This document aims to 1) introduce you to the new RPI4 device from IGEL and 2) walk you through getting the RPI4 setup and running.


IGEL has released an Arm version of the IGEL OS, the next-gen edge OS for cloud workspaces, in collaboration with NComputing and their RX420 Raspberry Pi device.


IGEL OS(RPI4) is purpose-built for enterprise access to Citrix environments.

*based on: IGEL OS (RPI4) 11.01.100

Table of Contents


  • IGEL OS(RPI4) for RX420(IGEL) Overview

  • NComputing RX420(IGEL) Hardware Details 

  • Known Limitations

  • Unboxing

  • IGEL Software Suite Getting Started

  • First Boot    15 DEVICE REGISTRATION

  • IGEL OS(RPI4) Registration

  • Registering the IGEL OS with the Welcome Wizard

  • Registering the IGEL OS from the IGEL UMS



  • Basic Configurations and Profiles

  • How to Configure NTP Server via UMS Profile

  • How to Configure Shadowing via UMS Profile

  • Licensing



  • Add Sessions to IGEL OS(RPI4) Device

  • How to Create a Chromium Session

  • How to Create a Chromium Kiosk Session

  • How to Create a Chromium Citrix Access

  • How to Create a Citrix StoreFront Session

  • How to Create a Citrix Self-Service Session

  • How to Turn Citrix Native USB Redirection Off & Enable HDX Webcam Integration 



  • Unsupported Feature List

  • Additional Resources

*based on: IGEL OS (RPI4) 11.01.100

Additional Getting Started Guides

*based on: UMS 6.06.110 - IGEL OS 11.04.270 - ICG 2.02.110

*based on: UMS 5.09.120 - IGEL OS 10.05.500

*based on: UMS 5.09.120 - IGEL OS 10.05.500 - ICG 1.04.110

*based on: IGEL OS 11.05.120

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