IGEL OS Unified Communication (UCC) Configuration Guide 

Written by: Lars Gloeckner

The purpose of this document is to explain the configuration of Unified Communication (UCC) solutions which are included in IGEL OS.

 

Every section of the document (Citrix, VMware Horizon and WVD) contains the configuration for the endpoint with IGEL OS (Configuration with use of the IGEL Universal Management Suite - UMS) and the configuration for the VDI infrastructure.

 

At the end of some of the sections you will find also result from my tests.

 

The document was written based on IGEL Advanced Services Best Practices but only represents my personal experience and tests. The use of the document will be done on your own risks and without support from IGEL Technology.

 

If you need additional help, you can contact me by mail to gloeckner@igel.com.

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Version: 2.1 - March 30, 2021

IGEL OS Firmware Base: 11.05.120 and 11.01.110 (RPI4)
IGEL UMS Version Base: UMS 6.07.100

Table of Contents

INTRODUCTION

  • IGEL OS 11 for ARM based on Raspberry PI4 (NC RX420)

    • Citrix Configuration for HDX Webcam redirection without plugins

 

Citrix

  •  Citrix Configuration for HDX Webcam redirection without plugins

  • Cisco WebEx Meetings

    • IGEL OS Configuration (UMS based)

    • Citrix Desktop Configuration (XenApp and XenDesktop)

  • Cisco WebEx (formerly WebEx Teams)

    • IGEL OS Configuration (UMS based)

    • Citrix Desktop Configuration (XenApp and XenDesktop)

  • Microsoft Teams (& Skype for Business)

    • IGEL OS Configuration (UMS based)

    • Citrix Desktop Configuration (XenApp and XenDesktop)

  • Zoom

    • IGEL OS Configuration (UMS based)

    • Citrix Desktop Configuration (XenApp and XenDesktop)

  • Citrix Browser Content Redirection for MS Teams, GoToMeeting

    • IGEL OS Configuration (UMS based)

    • Citrix Desktop Configuration (XenApp and XenDesktop)

  • Important Links for Troubleshooting on Citrix

 

VMware Horizon

  • Cisco WebEx Meetings

  • Cisco WebEx (formerly WebEx Teams)

    • IGEL OS Configuration (UMS based)

    • VMware VDI Configuration (Horizon 7.x)

  • Microsoft Teams

  • Zoom

    • IGEL OS Configuration (UMS based)

    • VMware VDI Configuration (Horizon 7.x and 8.x)

  • VMware Horizon Browser Content Redirection with HTML5

    • IGEL OS Configuration (UMS based)

    • VMware VDI Configuration (Horizon 7.x and 8.x)

 

Windows Virtual Desktop (WVD)

  • Cisco WebEx Meetings

  • Cisco WebEx Teams

  • Microsoft Teams

  • Zoom

    • IGEL OS Configuration (UMS based)

    • WVD Configuration

 

Microsoft Remote Desktop Session Host (RDSH, RDP)

 

  • IGEL OS Configuration (UMS based)

  • Windows Server 2019 Base Configuration

  • Cisco WebEx Meetings

  • Cisco WebEx Teams

  • Microsoft Teams

  • Zoom

Additional Getting Started Guides

IGEL Step-by-Step Getting Started Guide.

*based on: UMS 6.06.110 - IGEL OS 11.04.270 - ICG 2.02.110

IGEL OS(RPI4) for NComputing RX420(IGEL)

*based on: IGEL OS (RPI4) 11.01.100

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*based on: UMS 5.09.120 - IGEL OS 10.05.500 - ICG 1.04.110

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*based on: UMS 5.09.120 - IGEL OS 10.05.500

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