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Citrix Webcam Redirection.Server Policies

Written by: Florian Klickermann, Linux Developer, IGEL Technology

Here some information about the Citrix Webcam redirection.Server Policies HDX webcam video compression requires that the following policy settings be enabled (all are enabled by default).

  • Multimedia conferencing

  • Windows Media Redirection

IGEL OS Settings With these settings I assume an unchanged system. Please activate the parameter for HDX RealTime Webcam redirection: Sessions > Citrix > Citrix Global > HDX Multimedia


  • Webcam redirection works with and without RTME.

  • Webcam redirection works for 32-bit applications. For example, Skype, GoToMeeting. Use a 32-bit browser to verify webcam redirection online. For example,

  • Webcam usage is exclusive to applications. For example, when Skype is running with a webcam and you launch GoToMeeting, exit Skype to use the webcam with GoToMeeting.

Supported video conferencing applications

  • Adobe Connect

  • Cisco Webex and Webex for Teams

  • GoToMeeting

  • Google Hangouts and Hangouts Meet

  • IBM Sametime

  • Microsoft Skype for Business 2015

  • Microsoft Lync 2010 and 2013

  • Microsoft Skype 7 or higher

  • Media Foundation-based video applications on Windows 8.x or higher and Windows Server 2012 R2 and higher

USB Redirection If USB redirection is enabled, please create a rule that forbids the forwarding of the webcam via USB redirection.

Troubleshooting Is the webcam available locally?

Is it a 32bit application? Install a 32Bit Firefox and check the redirection.

Does webcam audio work but no video?

Here it can help to increase the graphics memory in the Bios to 512MB.

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